Year published
12
MAR 20
Coronavirus (COVID-19) declared an insurance catastrophe
The Australian Financial Complaints Authority (AFCA) has activated its significant event response plan following coronavirus (COVID-19) ...
11
FEB 20
22
JAN 20
VIC, NSW and ACT hailstorms significant event response
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20
DEC 19
09
NOV 19
09
NOV 19
North Coast NSW Bushfires significant event response
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11
OCT 19
If you were affected by a significant event:
- Lodge a claim directly with your financial firm's internal dispute resolution team first. You can find a financial firm's details here
- If you are unable to contact your financial firm, or are unhappy with their response, contact them directly or lodge a complaint with us
- If you are not happy with the outcome, lodge a complaint with us.
