Public consultations

AFCA will publicly consult with our stakeholders from time to time. Our public consultations are open to everyone and we want to hear from you. Have your say about changes to our policies, jurisdiction, and more.

Upcoming

• Annual Approach document schedule for financial year 2024-25

Open

• Joint consultation on general insurance Approach documents
  6 November 2024 - 27 November 2024

Closed

• Consultation on AFCA's Approach to superannuation death benefits
  7 October 2024 - 25 October 2024
• Joint consultation on superannuation Approach documents
  9 September 2024 - 30 September 2024
• Consultation on AFCA Approach to determining compensation in complaints involving Financial Advisers and Managed Investment Schemes
  6 November 2023 - 1 December 2023
• Consultation on AFCA’s Responsible Lending Approach
  31 July 2023 - 11 September 2023
• Consultation on AFCA’s Appropriate Lending to Small Business Approach
  18 August 2023 – 29 September 2023
• Consultation on proposed amendments to AFCA's Rules and Operational Guidelines
  27 March - 22 May 2023
• Consultation on AFCA’s approach to claims for non-financial loss​
  3 April 2023 - 1 May 2023
• Rules amendment consultation September 2020
  21 September 2020 - 16 October 2020
• Rules changes to identify financial firms in published determinations
  1 June 2019 - 20 June 2019
• Rules changes to consider Legacy complaints dating back to 1 January 2008
  18 March 2019 - 12 April 2019